policy & procedure
as a courtesy to others, please do not bring your pets or children to your appointment
We require 24 hours notice for all cancellations. You will be charged 50% of the price of the appointment that you scheduled if the 24 hours is not met. If the appointment is considered a “no show” (cancelled after the appointment time) you will be charged the full price of the service. We will make exceptions if we can re-schedule you the same day or we can fill your appointment from a waiting list.
A credit card is required to reserve all appointments. You will be charged 50% of the total for all full sets & lash lifts, the remainder will be due at the time of the appointment.
refunds & returns-
No refunds or returns will be given for services rendered
allergies & sensitivities-
We always use glue made in the USA, it is latex & formaldehyde free. Although reaction to products used during your lash service is very low-risk, it is a possibility you should be aware of when getting lash extensions. Unless known allergies are stated by you, it is otherwise unforeseeable. No refunds will be issued for reactions.
If you are experiencing a reaction from lashes applied at another salon or have had a reaction to adhesive or lashes in the past, we will not be able to service you.